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Service details

Convenient services for international customers

FREE　WiFi

Free Internet connection available at Wi-Fi spots within the facility

Details

Call Center

Please contact us if you have any concerns or problems. A foreign language-speaking operator will assist you

Details

Smile Call

Available at the Information Desk.
Speak face-to-face with an operator using an iPad
with interpretation available in English, Chinese, and Korean.

Details

クレジットカード

Credit Cards

VISA, JCB, MasterCard, American Express, and Diners Club credit cards are accepted.(Excludes some shops.)

Union Pay

Can be used at all shops.
*Excludes 7-Eleven and kitchen cars.

Foreign currency exchange machine
*Business hours of the mall are applied to the operation hours.

<Available currency>

• Foreign currency to Japanese yen
  *Chinese yuan, Taiwan dollar, Hong Kong dollar, Korean won,Thai baht, Singapore dollar, US dollar, Euro
• Japanese yen to foreign currency
  *US dollar only

Information Desk

• Information Desk/Card Desk

  

  Lending of baby strollers and wheelchairs (free), as well as assistance with lost children and inquiries regarding the facility are available.

ATM / Cash dispenser

• ATMs

  

  Seven Bank ATM * Union Pay can be used.
  Mizuho ATM Corner, Chiba Bank ATM
  Sumitomo Mitsui Bank ATM, and Keiyo Bank ATM are also available.

• Cash Dispensers

  

  Cash advances are available using credit cards that are accepted at Mitsui Outlet Park Kisarazu.

Customers with physical disabilities

• Lending of Wheelchairs

  

  Lending of wheelchairs is available at two locations: at the Information Desk and near the North Gate. *Lending near the North Gate requires a refundable deposit of 100 yen. *Please return wheelchairs to the same location as they were borrowed from.

• Priority Restrooms / Priority Restrooms (Ostomate)

  

  Wheelchair accessible priority restrooms are available.

Customers with children

• Lending of Baby Strollers

  

  Lending of baby strollers is available at two
  locations:at the Information Desk and near the North Gate.
  *Lending near the North Gate requires a refundable deposit of 100 yen.
  *Please return baby strollers to the same location as they were borrowed from.

• Nursing Room

  

  There are four locations within the facility for nursing.Changing and diaper changing spaces, and hot water are available. Can also be used for making baby formula.

• Diaper Changing Room

  

  Diaper changing tables that can accommodate children 1 month - 2 1/2 years old are available in each restroom.

• Parent-Child Restrooms

  

  Baby keeps are available for children 5 months old - 2 1/2 years old to sit in in men's and women's restroom stalls.

Other services

• Coin Lockers

  

  Coin operated lockers (refundable 100 yen deposit) are available at two locations within the facility.
  ＜size＞ Height 85cm x Width 35cm x Depth 54cm
  ＜Fee＞ Free

• Clothing Alterations

  

  Available at reparera,
  near the Information Desk.

• Smoking Areas

  

  Smoking areas are available at four locations within the facility. When outside the building, Please smoke in designated locations with ashtrays. *Smoking is prohibited at all times within the facility.

• Parking Services

  

  ＜Hours＞9:30 - 21:30
  ＜Fee＞Free

• Cell Phone Chargers

  

  Cell phone charges are available for a fee
  (100 yen for 20 minutes)
  at the Information Desk.
  *Not available for some models.